PRIVACY POLICY

Policy on the Protection of Personal information

  • 1.The formulation of the Policy on the Protection of Personal information and its continuous improvement
    In order to make our executives and employees aware of the importance of the protection of personal information and to help take appropriate measures, LDH JAPAN Inc. and subsidiary companies (henceforth referred to as "LDH Group") formulate, implement, retain, and continually improve our Policy on the Protection of Personal information.
  • 2.Compliance with Policy on the Protection of Personal information
    In accordance with the Privacy Policy, LDH Group has established a management system that takes into consideration the work content and scope of its various departments for the proper protection of personal information. Along with the appropriate collection, use and supply of personal information, this system allows for appropriate dealing with the subject of the information regarding the disclosure, correction, and other personal information of individuals.
  • 3.Guarantee of the accuracy and security of personal information
    In order to ensure the accuracy and safety of personal information, LDH Group does everything in its power to keep personal information accurate and up to date while working to prevent loss, destruction, falsification, leakage, or unauthorized access of personal information by using appropriate safety measures in our communications technology and management organization systems.
  • 4.Compliance with laws and other regulations related to the protection of personal information
    LDH Group complies with the stipulations of laws and ordinances regarding the protection of personal information and other regulations, guidelines and so on established by governmental agencies and other entities.

Privacy Policy

LDH JAPAN Inc. and subsidiary companies (henceforth referred to as "LDH Group") comply with laws (Act No. 57 of 2003 including the later revisions. The same shall apply hereinafter.), ordinances and other regulations regarding the protection of personal information of our customers and promise to abide by the following in the handling of personal information. By reading the full article, you agree to the Terms of this Privacy Policy and have the right to use LDH Group's services.

  • 1.Management of Personal Information

    In order to protect and prevent leakage, loss, discarding and so on of personal information in its possession, LDH Group complies with laws, ordinances, guidelines and conducts proper security control measures. We also train our employees on how to deal with customers' personal information properly in order to achieve the complete protection of personal information.
  • 2.Collection and Purpose of Use of Personal Information

    • (1) In the event that LDH Group needs to collect personal information, it will take proper measures in doing so. Furthermore, when LDH intentionally gains personal information directly from customers via documents or the web, the purpose of its use will be clearly stated. However, when the purpose of its use is clear, the explicit statement of purpose of use may be omitted.
    • (2)LDH Group will use the personal information within the scope necessary for the achievement of the following purposes:
      • (a) In cases when the customer uses or takes an interest in LDH Group's products or services, we will use the customer's personal information
        • 1) For the confirmation or delivery of purchased products.
        • 2) For the confirmation of applications for events and delivery of tickets.
        • 3) For the confirmation of applications for e-mail services and e-mail deliveries.
        • 4) For the confirmation of the registration for various membership services and provision of services.
        • 5) For sending rewards for participating in surveys.
        • 6) For sending gifts for participating in contests.
        • 7) For offering and improving products and services and for the development of new services.
        • 8) For improving products, services, and websites to increase customer satisfaction.
        • 9) For customizing products, services, and websites matching the needs of the individual customers.
        • 10) For surveys on satisfaction with information and products ordered by customers.
        • 11) For understanding customer usage and helping to improve current services and develop new services.
        • 12) For the delivery of information related to products and services offered.
        • 13) For the delivery of information related to LDH Group's artists and various events.
        • 14) For the delivery of information related to various members' services and other services.
        • 15) For requesting participation in surveys and publication of the results.
        • 16) For contacting customers concerning membership application, renewal of membership, withdrawal from membership of fan clubs.
        • 17) For confirmation of membership registrations.
        • 18) For offering services to fan clubs.
        • 19) For requesting participation in artist-related surveys and sending rewards for participation in surveys.
        • 20) For the delivery of information related to LDH Group's artists.
        • 21) For summing up/analyzing the customers' attributes, developing new services, which will help us to create products, services and cultivate artists consistent with the customers' interests and preferences.
        • 22) For usage related to fan club services.
        • 23) For confirmation of whether the usage meets the above purposes and usage requirements.
      • (b)For auditions, student recruitment and to confirm or contact those who apply for employment.
        • 1) For confirmation of applications and for contacting for auditions.
        • 2) For confirmation of applications and for contacting of students and job applicants.
    • (3)Personal information collected and in LDH Group's possession before the enforcement of the Private Information Protection Law (before March 31st, 2005) will continue to be used for the purposes stated above.
    • (4)Should LDH Group acquire personal information via acquisition of a business through merger, company split-up or transfer of business, it will use this information as necessary for purposes as agreed to, as notified of or as received official announcement of, by the individual concerned prior to the acquisition.
    • (5)In cases of necessity due to provision by law, necessity in the protection of life, body or assets and for necessary cooperation with governmental agencies, LDH Group will use personal information outside of the purposes listed above and without obtaining prior consent from the individual concerned.
  • 3.Regarding the Provision of Personal Information to Third Parties

    Except for the following cases, LDH Group will not disclose information to third parties.
    • (1)In cases when it has received permission from the customer beforehand.
    • (2)In cases when personal information is supplied to subcontractors under proper supervision by LDH Group in order to achieve its purposes of use.
    • (3)In cases when personal information is collected for the purpose of providing it to third party, in which the notification of its purpose, the kind of data to be provided, the method of provision, and who needs to be contacted for a deactivation request is sent or is in an easily accessible condition.
    • (4)In cases when it is necessary in order to protect human life, body or assets and when obtaining consent from the individual concerned is difficult.
    • (5)In cases when the state, a local government, or someone entrusted with their authority orders the provision of personal information.
    • (6)In cases when LDH Group supplies personal information after undergoing a merger, company split-up or transfer of business.
  • 4.Regarding the Shared Use of Personal Data

    • (1)In order for LDH Group to offer comprehensive services, personal data is sometimes shared among all companies in LDH Group. This information is shared only to the extent that it will help meet the needs of our customers.
    • (2)The personal data that is shared between the companies in LDH Group consists of the following: Name, gender, age, date of birth, occupation, address, phone number, e-mail address, history of purchases or services, questionnaires answered or contests entered.
    • (3)The companies that share information within LDH Group are as follows:
      • (a)LDH JAPAN Inc.
      • (b)LDH apparel Inc.
      • (c)LDH kitchen Inc.
      • (d)LDH magazine Inc.
      • (e)LDH music & publishing Inc.
      • (f)dance earth Inc.
      • (g)LDH stage Inc.
      • (h)LDH pictures Inc.
      • (i)expg Inc.
      • (j)LDH models Inc.
      • (k)LDH ASIA Inc.
      • (l)LDH TAIWAN Inc.
      • (m)LDH HAWAII Inc.
      • (n)LDH New York Inc.
    • (4)LDH Group will make shared use of personal information within the scope necessary for the following purposes:
      • (a) For offering and improving products and services and for the development of new services.
      • (b) For improving products, services, and websites to increase customer satisfaction.
      • (c) For customizing products, services, and websites to match the needs of the individual customers.
      • (d) For surveys regarding satisfaction with information and products ordered by customers.
      • (e) For understanding customer usage and helping to improve current services and develop new services.
      • (f) For summing up/analyzing the customers' attributes, developing new services, which will help us to develop products, services and cultivate artists consistent with the customers' interests and preferences.
      • (g) For the delivery of information related to products and services offered.
      • (h) For the delivery of information related to LDH Group's artists and various events.
      • (i) For the delivery of information related to various members' services and other services.
      • (j) For requesting participation in surveys and providing information of the results.
    • (5)Party responsible for management of shared information: LDH JAPAN Inc.
  • 5.Regarding posting personal information on bulletin boards

    LDH Group has supplied each artist's homepage with a bulletin board where the users can post their messages. Please be aware that your personal information will be disclosed when commenting on the bulletin board and can be viewed by other users. Also, LDH Group's website contains links to sites outside the group. LDH Group is not responsible for the handling of personal information at these sites.
  • 6.Regarding Inquiries and Procedures in relation to the Disclosure of Personal Information

    • (1)If a customers or a representatives of that customer wish to correct, add or delete (withdrawal from membership) their personal information, they should contact LDH Group using the link below (although LDH JAPAN Inc. is responsible for management of shared personal information within LDH Group, the link below is a consolidated point of contact for LDH Group). Personal information used in membership that was registered on the web can be corrected, added to, or deleted (withdrawal from membership) by customers themselves.
      <For personal information, please make an inquiry at the link below.>
      LDH JAPAN Inc.
      For inquiries, please click this link.
    • (2)Please understand that you may be asked for confirmation of identity or for proof that you are an authorized representative upon inquiry. For information about the procedures in relation to the disclosure or correction of information, please contact us.
    • (3)Please understand that under the following cases, we may not be able to respond to your request.
      • (a) In cases when you are unable to confirm your identity or that you are an authorized representative of the individual concerned.
      • (b) In cases when you request the disclosure, correction, addition, deletion or discontinuance of use of personal data that LDH Group is in not in possession of.
      • (c) In cases when the disclosure of personal data that LDH Group is in possession of will cause harm to the life, body, assets or other rights and interests of the individual concerned or third parties.
      • (d) In cases when the disclosure of personal data that LDH Group is in possession of will cause considerable hindrance to the proper execution of LDH Group's affairs.
      • (e) In cases when the disclosure of personal data that LDH Group is in possession of violates other laws and ordinances.
      • (f) In cases when a requested addition or correction to personal data that LDH Group is in possession of is false or is unnecessary for its purpose of use.
      • (g) In cases of unapproved violation of protocol (use outside of the purposes of use or collection; supply of personal information in the cases not covered from 3.1-6) when a request is made for the deletion or discontinuance of use and so on (henceforth referred to as "discontinuance of use") of the requested personal data that LDH Group is in possession of.
      • (h) In cases when the discontinuance of use is difficult and it is possible to use an alternative measures to protect the customer's rights and interests when a request is made for the discontinuance of use of personal data that LDH Group is in possession of.
    • (4)LDH Group takes special consideration in handling personal information from customers under 13 years of age. In cases when the personal information of a customer under the age of 13 is to be passed along, the approval of their parent or guardian is always required before the information is to be provided.
  • 7.Handling of Personal Information on the Website

    • (1)Cookies
      Cookies are sent to the customers browsers' by the web server so that they can pleasantly browse the website. LDH Group uses cookies on its website. Customers may set their browsers to refuse cookies, but please be advised that in that case, they will be unable to use some or all of the services on the website.
    • (2)Protection of personal information at linked sites
      LDH Group is not responsible for the handling of personal information at linked websites that are not managed by LDH Group.
  • 8.Revisions

    Upon changes in laws and ordinances, LDH Group will revise its privacy policy.

Established January 2010
Revised March 2015
Revised June 2017
LDH JAPAN Inc.

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