LDH NEWS

2020.08.27

【Refund deadline: Till 8/31 (Mon.)】Important notice about LDH PERFECT YEAR 2020 shows

Thank you very much for your constant support to LDH and LDH artists.

The refund on tickets to the LDH PERFECT YEAR 2020 shows will end on 【8/31 (Mon.)】.
Please finish the refund procedure within the refund period if you have not finished it yet.




【Canceled Shows / Tickets to be refunded to all purchasers】

"BALLISTIK BOYZ LIVE TOUR 2020 'BBZ'"
・3/23 (Mon.) Osaka International Convention Center Grand Cube Osaka Main Hall
・4/2 (Thu.) Utsunomiya city Culture Hall
・4/3 (Fri.) The Hirosawa City Kaikan (Ibarakiken Bunka Center)
・4/15 (Wed.) Nagasaki Brick Hall
・4/18 (Sat.) Oita iichiko Grand Theater
・4/19 (Sun.) Miyazaki Municipal Culture Hall
・4/23 (Thu.) FUKUOKA SUNPALACE
・4/25 (Sat.) SHUNAN-SHI-BUNKAKAIKAN
・4/27 (Mon.) Hiroshima Bunka Gakuen HBG Hall
・5/8 (Fri.) Wakayama Prefectural Cultural Hall Large Hall
・5/15 (Fri.) YAMAGIN KENMIN HALL
・5/17 (Sun.) Shizuoka City Culture Hall Large Hall
・5/24 (Sun.) Sapporo Cultural Arts Theater hitaru
・5/29 (Fri.) Nagoya Congress Center Century Hall
・5/31 (Sun.) KOBE INTERNATIONAL HOUSE KOKUSAI HALL
・6/6 (Sat.) Ishikawa HONDANOMORI HALL
・6/7 (Sun.) Niigata Prefectural Civic Center
・6/12 (Fri.) Mie Pref. Fine Arts Center Large Hall
・6/15 (Mon.) HITOMI MEMORIAL HALL in Showa Women's University
・6/16 (Tue.) HITOMI MEMORIAL HALL in Showa Women's University
・6/21 (Sun.) Toho Minna no Bunka Center (Fukushima Prefectural Culture Center)
・6/23 (Tue.) YCC Citizen's Culture Hall (Yamanashi Prefectural Citizen's Culture Hall)
・6/27 (Sat.) Ehime Prefecture Residents Culture Hall Main Hall
・6/28 (Sun.) Tokushima Naruto Bunka Kaikan
・6/30 (Tue.) ROHM Theatre Kyoto
・7/10 (Fri.) Kanagawa Kenmin Hall Large Hall
・8/22 (Sat.) SENDAI SUNPLAZA HALL
・9/24 (Thu.) Kawaguchi Cultural Center Lilia (Main Hall)
・9/26 (Sat.) Fukui Phoenix Plaza Large Hall

"DOBERMAN INFINITY LIVE TOUR 2020 We are the one ~PERFECT YEAH!!~"
・3/28 (Sat.) Miyazaki WEATHER KING
・3/29 (Sun.) Kagoshima CAPARVO HALL
・3/31 (Tue.) Kumamoto B.9 V1
・4/4 (Sat.) Mito LIGHT HOUSE
・4/5 (Sun.) Kofu KAZOO HALL
・5/16 (Sat.) Kyoto FANJ
・5/19 (Tue.) Shiga U-STONE
・5/20 (Wed.) Wakayama CLUB GATE
・5/30 (Sat.) Akita Club SWINDLE
・5/31 (Sun.) Yamagata MUSIC SHOWA SESSION
・6/13 (Sat.) Yonago laughs
・6/14 (Sun.) Matsue canova
・6/20 (Sat.) Sendai Rensa
・6/28 (Sun.) Yokkaichi CLUB ROOTS
・7/11 (Sat.) Aomori Quarter
・7/12 (Sun.) Morioka CLUB CHANGE WAVE

"DOBERMAN INFINITY LIVE TOUR 2020 We are the one"
・4/17 (Fri.) NIIGATA TERRSA
・5/8 (Fri.) Tokyo International Forum Hall A
・5/17 (Sun.) Nara Centennial Hall Large Hall
・5/23 (Sat.) Fukuyama Hall of Art & Culture -Reed & Rose- Large Hall
・6/27 (Sat.) Nagaragawa Convention Center
・7/2 (Thu.) Aichi Prefectural Art Theater
・7/7 (Tue.) Ichikawa City Cultural Hall
・7/17 (Fri.) Kanagawa Kenmin Hall Large Hall
・9/11 (Fri.) FUKUOKA SUNPALACE
・10/18 (Sun.) Osaka International Convention Center Grand Cube Osaka Main Hall
・11/4 (Wed.) KOBE INTERNATIONAL HOUSE KOKUSAI HALL
・11/20 (Fri.) Kanamoto Hall (Sapporo Shimin Hall)
・12/17 (Thu.) Omiya Sonic City Large Hall
・12/26 (Sat.) ACT CITY HAMAMATSU Large Hall

"FANTASTICS LIVE TOUR 2020 'FNT'"
・3/28 (Sat.) SUNDOME FUKUI
・4/22 (Wed.) Saitama Super Arena
・4/25 (Sat.) Shizuoka ECOPA ARENA
・4/26 (Sun.) Shizuoka ECOPA ARENA
・5/16 (Sat.) Mie Prefectural SUN ARENA
・5/17 (Sun.) Mie Prefectural SUN ARENA
・6/14 (Sun.) Hokkaido Prefectural Sports Center Hokkai Kitayell
・7/5 (Sun.) Miyagi Sekisui Heim Super Arena
・7/19 (Sun.) TOKI MESSE Niigata Convention Center

"EXILE THE SECOND PERFECT LIVE 2012→2020"
・4/4 (Sat.) NAGANO M-WAVE
・5/9 (Sat.) Makomanai Sekisui Heim Ice Arena
・5/16 (Sat.) Hiroshima Green Arena
・5/17 (Sun.) Hiroshima Green Arena
・7/1 (Wed.) YOKOHAMA ARENA
・7/2 (Thu.) YOKOHAMA ARENA
・7/18 (Sat.) TOKI MESSE Niigata Convention Center

"J SOUL BROTHERS III PERFECT LIVE 2010→2020"
・4/11 (Sat.) FUKUOKA PayPay Dome
・4/12 (Sun.) FUKUOKA PayPay Dome
・4/16 (Thu.) KYOCERA DOME OSAKA
・6/10 (Wed.) Nagoya Dome
・6/11 (Thu.) Nagoya Dome
・7/3 (Fri.) FUKUOKA PayPay Dome

"E-girls PERFECT LIVE 2011→2020"
・4/14 (Tue.) MARINEMESSE FUKUOKA
・4/15 (Wed.) MARINEMESSE FUKUOKA
・5/9 (Sat.) TOKI MESSE Niigata Convention Center
・5/26 (Tue.) OSAKA-JO HALL
・5/27 (Wed.) OSAKA-JO HALL
・6/13 (Sat.) Hokkaido Prefectural Sports Center Hokkai Kitayell
・7/4 (Sat.) Miyagi Sekisui Heim Super Arena
・9/20 (Sun.) Saitama Super Arena

"THE RAMPAGE LIVE TOUR 2020 'RMPG'"
・4/18 (Sat.) SUNDOME FUKUI
・4/19 (Sun.) SUNDOME FUKUI
・4/23 (Thu.) Saitama Super Arena
・4/24 (Fri.) Saitama Super Arena
・4/25 (Sat.) Saitama Super Arena
・5/10 (Sun.) TOKI MESSE Niigata Convention Center
・8/28 (Fri.) Miyagi Sekisui Heim Super Arena
・8/29 (Sat.) Miyagi Sekisui Heim Super Arena

"GENERATIONS PERFECT LIVE 2012→2020"
・4/18 (Sat.) KYOCERA DOME OSAKA
・4/19 (Sun.) KYOCERA DOME OSAKA
・6/12 (Fri.) Nagoya Dome
・6/13 (Sat.) Nagoya Dome
・7/4 (Sat.) FUKUOKA PayPay Dome
・7/5 (Sun.) FUKUOKA PayPay Dome

"Girls² LIVE TOUR 2020 ~Chuwapane!~"
・4/18 (Sat.) Sapporo Education and Culture Hall
・4/26 (Sun.) NIIGATA TERRSA (2 shows)
・5/10 (Sun.) Hiroshima Bunka Gakuen HBG Hall
・5/16 (Sat.) Misato City Culture Hall Large Hall (2 shows)
・5/17 (Sun.) Misato City Culture Hall Large Hall (2 shows)
・5/23 (Sat.) Ichinomiya Civic Hall (2 shows)
・5/24 (Sun.) Ichinomiya Civic Hall (2 shows)
・5/31 (Sun.) HARMONIE CINQ Kitakyushu Soleil Hall (2 shows)
・6/13 (Sat.) ORIX THEATER (2 shows)
・6/14 (Sun.) ORIX THEATER (2 shows)
・6/28 (Sun.) SENDAI BANK HALL IZUMITY 21 Large Hall (2 shows)
・7/12 (Sun.) TOKYO DOME CITY HALL (2 shows)


"LDH PERFECT YEAR 2020 SPECIAL SHOWCASE RYUJI IMAICHI / HIROOMI TOSAKA"
・4/26 (Sun.) Saitama Super Arena (THE FINAL Show)

"MIYAVI 'Holy Nights' JAPAN TOUR 2020"
・5/8 (Fri.) Zepp Osaka Bayside
・5/16 (Sat.) Zepp Sapporo
・5/22 (Fri.) Zepp Nagoya
・6/2 (Tue.) Zepp Fukuoka
・6/11 (Thu.) Zepp Tokyo

"EXILE SHOKICHI vs CrazyBoy 'KING & KING'"
・5/27 (Wed.) YOKOHAMA ARENA



▼How to get refund
Please finish the refund procedure within the specified period using the following methods.
*Customers who purchased paper tickets cannot get their refund if they have not received their tickets or tickets have not been issued at stores. They can only get their refund after they receive their tickets.
Furthermore, apart from the ticket fee, the commission fee charged by ticket agencies will also be refunded.
*Part of the commission fee cannot be refunded. For details, please refer to the refund page on the website of each ticket agency.
*You will not be able to get your refund on the tickets after the refund period.
*The refund process is different for electronic tickets and paper tickets, and different ticket agencies also have different refund procedures.
*Please confirm the type of your tickets before applying for the refund.

【Refund Period】
6/19 (Fri.) ~ 8/31 (Mon.)

【Eligible Shows】
Scheduled and rescheduled shows between 3/21 (Sat.) and 12/26 (Sat.)
*The refund on tickets to "LDH PERFECT YEAR 2020 SPECIAL STAGE ~MUSIC BOX~" and shows scheduled for the dates outside the above-mentioned period is no longer available.

【Refund Method】
The refund method will be different depending on how you issued and paid for your tickets.
Please be sure to check the details below.

■Customers who purchased tickets from【LAWSON TICKET】
*Including tickets purchased through the official advance ticket lotteries (EXILE TRIBE FAMILY advance ticket lottery and others).
You can get your refund at any convenience store of the convenience store chain where you made the payment and got your tickets. Please bring your tickets to the store.
(Customers who made the payment and got the tickets at LAWSON should get their refund at any LAWSON store. Customers who made the payment and got the tickets at MINISTOP should get their refund at any MINISTOP store.)
You can get your refund at the nearest LAWSON store if you chose the delivery service.
Points to note when "getting the refund" at LAWSON/MINISTOP
*The refund on tickets to the designated shows will be provided from "15:00".
*There may be many people coming to get their refunds on the first day and last day of the refund period. Please make sure you have enough time.
*You cannot get your refund after the refund period.
*Many people will come between 10:00 a.m. and 12:00 a.m. on Saturdays and Sundays. Please come at some other time within the refund period.
*There is a limit on the amount of money in the cash register at night and early in the morning (21:00 ~ 06:00 on the next day) to prevent crime. Therefore, there may not be a sufficient sum of money right before, during and right after these hours. Please refrain from coming to get your refund during this period (night and early morning).
Click the following link for details.
https://l-tike.com/oc/lt/haraimodoshi/
~Inquiries~ LAWSON TICKET https://l-tike.com/contact/
*Please make sure your email includes the name of the show, reservation number, your name and phone number and other information which can be used to confirm your identity when you make inquiries via email.

■Customers who purchased tickets from 【ticket board】
*Including tickets purchased through the official advance ticket lotteries (EXILE TRIBE FAMILY advance ticket lottery and others).
Please read the information provided in the email and finish the refund procedure before the deadline.
(Please change the settings of your email box, so that you can receive the emails from "info@tickebo.jp".)
*We will start sending emails about the refund procedure from 6/19.
If you do not receive the email by 6/26, please log in to the ticket board's My Page and finish the refund procedure. If you cannot go through the procedure on My Page, please contact the ticket board Information Center below.
*Those who want a refund need to log in to "ticket board" via ID and password and then finish the refund procedure.
*Only the applicant is required to finish the refund procedure. No procedure is required for the companions.
~Inquiries~ ticket board Information Center 0570-027-023 (10:00 ~ 18:00)
*Please call 03-6630-0668 if you use PHS and IP phone.
*Please be advised that you may not get through when the line is busy.

■Customers who purchased tickets from 【Ticket PIA】
Please get your refund during the opening hours of the store where you got your tickets within the refund period.
*The refund on tickets to the designated shows will be provided from "10:00".
The refund process differs depending on how you got your tickets.
After you confirm the way you got your tickets, please click the following URL to access the information page about refund process.
http://pia.jp/refund-guide/ (for both PC and mobile phone)
~Inquiries~ Ticket PIA Information center 0570-02-9111 (10:00 ~ 18:00) http://t.pia.jp/help/

■Customers who purchased tickets from 【e+】
*The refund on tickets to the designated shows will be provided from "10:00".
The refund process differs depending on how you bought and paid for the tickets. Please check the following chart for detailed information about the refund process.
<Chart to confirm the refund procedures for tickets to the canceled shows> https://eplus.jp/refund1/
When answering the questions, please consider your own circumstances, and it can help you to find the appropriate method for refund.
~Inquiries~ e+ http://support.eplus.jp/

■Customers who purchased tickets from 【LINE TICKET】
*The refund on tickets to the designated shows will be provided from "15:00".
The information about refund procedure will be sent from the "LINE Ticket Info" account to the chat room.
The messages will be sent to customers with tickets to the canceled shows (not purchasers). Please wait for a while.
Customers who purchased ticket from LINE TICKET should not delete their LINE account regardless whether their tickets have been issued or not.
*Customers who purchased tickets from LINE TICKET must follow "LINE ticket info" account.
~Inquiries~ LINE TICKET https://line.me/R/ti/p/%40lineticket_jp
Please click "Questions in Chat" at the bottom of the "LINE TICKET" chat room and then make your inquiries.

■Customers who purchased tickets from【Yahoo! Ticket】
*The refund on tickets to the designated shows will be provided from "15:00".
Please bring your tickets to the designated show during the refund period to the convenience store that issued them.
Please show your tickets after applying for refund at the cash register of the store.
Then you will get a refund on tickets.
For details, please check the email sent from "Yahoo! Ticket" to your registered email address.
~Inquiries~ Yahoo! Ticket FAQ https://info.y-tickets.jp/info/faq/

■Customers who purchased tickets from 【ticketbook】
Emails with the information about refund will be sent to applicants on the starting day of the refund period.
Please read the information provided in the email and finish the refund procedure before the deadline.
(Please check your settings again in order to receive emails from support@e-ticketbook.com)
*We will start sending emails about refund procedure from 6/19.
If you do not receive the email by 6/26, please log in to the ticketbook's My Page and finish the refund procedure. If you cannot go through the procedure on My Page, please contact the ticketbook Customer Center below.
*Those who want a refund need to log in to "ticketbook" via ID and password and then finish the refund procedure.
*Only the applicant is required to finish the refund procedure. No procedure is required for the companions.
*If you do not receive the email on the starting day of the refund period, please log in to My Page on "ticketbook" to finish the refund procedure.
~Inquiries~ ticketbook Customer Center 0570-009-098 (12:00 ~ 17:00 / Except Tuesday and Wednesday)
*Please be advised that you may not get through when the line is busy.

■Customers who purchased tickets from 【Rakuten Ticket】
*The refund on tickets to the designated shows will be provided from "15:00".
The refund process differs depending on the show status and on how you bought and paid for the tickets.
Please click the following link for detailed information about the refund process.
Refund Process https://ticket.rakuten.co.jp/change/
~Inquiries~ Rakuten Ticket https://ticket.faq.rakuten.ne.jp/

■Customers who purchased tickets from【GIP】
Please send your tickets to the designated shows to GIP via acceptance-recorded mail.
*Please note that we will not be responsible for the loss of your mail, if you send your tickets via ordinary mail.
Address: 6-15 Kasuga-cho, Aoba-ku, Sendai-shi, Miyagi, 980-0821「(name of the show) 払戻 係」
Information you should provide in your mail:
①Address of the person applying for refund
②Name
③Phone number
④Number of returned tickets
GIP will send your refund via registered mail for cash after confirming the details.
*Both the commission fee and the ticket fee (price per ticket × the number of tickets) will be refunded.
*Your refund will be sent two or three weeks after we receive your mail.
Please send your inquiry to the following email address if you do not receive your refund within a month.
~Inquiries~ GIP mail ticket@gip-web.co.jp  

■Customers who purchased tickets from 【KYODO TOKYO】
Depending on your payment method and the way you received your tickets, the refund method will be different.
Please click here https://tickets.kyodotokyo.com/kt/refund/ for more details.

■Customers who purchased tickets from 【GET TICKET】
You will get your refund via bank account transfer from DISK GARAGE.
An email will be sent to your email address registered on GET TICKET.
~Inquiries~ DISK GARAGE TEL 050-5533- 0888
*Operator assistance may be temporarily suspended. For details, please click the link below.
https://diskgarage.com/

■Customers who purchased tickets from 【KYODO HOKURIKU & hokurikuticket.com】
An email will be sent to the email addresses that customers of KCCweb and hokurikuticket.com left during registration. Customers who used other methods to purchase tickets will receive a phone call from KYODO HOKURIKU Ticket Center.
~Inquiries~ KYODO HOKURIKU Ticket Center TEL 025-245-5100 (Tuesday ~ Friday 12:00-16:00)

■Customers who purchased tickets from 【Sunday Ticket Center】
*Customers do not need to go through procedures.
The refund will be sent via "registered mail for cash" as soon as preparations have been made.
The refund will be sent to the person and address you registered when you made the purchase.
Please contact SUNDAY FOLK if you do not receive your refund by late September.

~Inquiries~ SUNDAY FOLK PROMOTION 052-320-9100 (Everyday 12:00 ~ 16:00)

■Customers who purchased tickets from 【SUNDAY FOLK PROMOTION SHIZUOKA】
Customers do not need to go through procedures.
The refund will be sent via "registered mail for cash" to the person and address you registered when you made the purchase as soon as preparations have been made. Please wait for a while.
Please call the following number if you do not receive your refund sent via registered mail by late September.

~Inquiries~ SUNDAY FOLK PROMOTION SHIZUOKA 054-284-9999 (Monday ~ Saturday 12:00 ~ 16:00)

■Customers who purchased tickets from 【SOUND CREATOR (STAMP+ (paid members) / SC TICKET)】
Please get your tickets within the designated period and send them to the following address via "simple registered mail".
Please note that tickets will not be issued again even if you could not issue them during this period.
Tickets are required for refund and make-up shows, so please handle them with care.
Refund will be sent to the bank account provided in the mail you send to us. (Your mail must be delivered within the designated period.)
Markbest Building 4F, 2-10-19, Higashitenma, Kita-ku, Osaka-shi, 530-0044
SOUND CREATOR 『(name of the show) on (date)』 払戻係 宛
<Items required for refund>
Please write down the following items and send this information together with tickets via mail.
1. Bank account, bank name, branch name, name of account holder (kana)
2. Name
3. Contact information
4. The number of tickets you send, name of the show, date of the show, place where you purchased your tickets and seat type
*If you have purchased several tickets, please collect all the tickets and send them together.
~Inquiries~ SOUND CREATOR https://www.sound-c.co.jp/contact/
*Inquiries over phone are currently unavailable.

*If you purchased tickets to the shows handled by SOUND CREATOR from other ticket agency, please contact this ticket agency.

■Customers who purchased tickets from 【YUMEBANCHI OASiS Advance Reservation / General Online Advance Reservation】
The refund method varies from show to show,
so please check https://www.yumebanchi.jp/haraimodoshi-cyusikoku
for details.
~Inquiries~ YUMEBANCHI (Okayama) 086-231-3531 (Weekdays 12:00 ~ 18:00 / Closed on weekends and holidays)

■Customers who purchased tickets from 【DUKE】
~Inquiries~ DUKE Takamatsu 087-822-2520 (Weekdays 11:00-18:00)

■Customers who purchased tickets from 【KYODO NISHI NIPPON】
You will be contacted by KYODO NISHI NIPPON.
~Inquiries~ KYODO NISHI NIPPON TEL 0570-09-2424

■Customers who applied for【Child Room】
Please bring the tickets to LAWSON or MINISTOP store where you purchased your tickets to finish your refund procedure.
Click the following link for details.
https://l-tike.com/oc/lt/haraimodoshi/
~Inquiries~ LAWSON TICKET https://l-tike.com/contact/
*Please make sure your email includes the name of the show, reservation number, your name and phone number which can be used to confirm your identity when you make inquiries via email.

~Inquiries about issues except refund~
Please make an inquiry to the organizer printed on tickets.
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