LDH NEWS

2020.03.19

Notice on the make-up shows and refund of LDH PERFECT YEAR 2020 shows scheduled to be held between 3/12 (Thu.) and 3/20 (Fri. & Holiday)

Thank you very much for your constant support to LDH and LDH artists.

Due to the increasing impact of the new type of coronavirus infection, we previously made an announcement that all shows scheduled to be held between 3/12 (Thu.) and 3/20 (Fri. & Holiday) would be cancelled. Here is the information about the make-up shows and refund.

Customers who cannot come to the makeup shows can ask for a refund. Moreover, they can also apply for tickets to the designated shows ahead of others. Please check the schedule of makeup shows, list of the designated shows, refund period and other details before handing the procedures.

Moreover, the schedule of the following makeup shows may be changed depending on the content of government announcements in the future.

【Make-up Shows】
THE RAMPAGE LIVE TOUR 2020 "RMPG"
3/14 (Sat.) Sekisui Heim Super Arena in Miyagi
→Make-up show: 8/28 (Fri.) Open 18:00 / Start 19:00 Sekisui Heim Super Arena in Miyagi
*You will have the same seat as marked on your ticket to the show on 3/14 (Sat.).
*Please make a priority application if you are unable to attend the make-up show on 8/28 (Fri.) but want to watch the show on 8/29 (Sat.). Please note that sending this priority application does not guarantee that you will get the tickets.

3/15 (Sun.) Sekisui Heim Super Arena in Miyagi
→Make-up show: 8/29 (Sat.) Open 14:00 / Start 15:00 Sekisui Heim Super Arena in Miyagi
*You can have the same seat as marked on your ticket to the show on 3/15 (Sun.).
*Please make a priority application if you are unable to attend the make-up show on 8/29 (Sat.) but want to watch the show on 8/28 (Fri.). Please note that sending this priority application does not guarantee that you will get the tickets.

"E-girls PERFECT LIVE 2011→2020"
3/14 (Sat.) MARINEMESSE FUKUOKA
→Make-up show: 4/14 (Tue.) Open 18:00 / Start 19:00 MARINEMESSE FUKUOKA
*You can have the same seat as marked on your ticket to the show on 3/14 (Sat.).
*Please make a priority application if you are unable to attend the make-up show on 4/14 (Tue.) but wish to view the show on 4/15 (Wed.). Please note that sending this priority application does not guarantee that you will get the tickets.

3/15 (Sun.) MARINEMESSE FUKUOKA
→Make-up show: 4/15 (Wed.) Open 18:00 / Start 19:00 MARINEMESSE FUKUOKA
*You can have the same seat as marked on your ticket to the show on 3/15 (Sun.).
*Please make a priority application if you are unable to attend the make-up show on 4/15 (Wed.) but wish to view the show on 4/14 (Tue.). Please note that sending this priority application does not guarantee that you will get the tickets.

3/20 (Fri. & Holiday) Saitama Super Arena
→Make-up show: 9/20 (Sun.) Open 17:30 / Start 19:00 Saitama Super Arena
*You can have the same seat as marked on your ticket to the show on 3/20 (Fri. & Holiday).

"BALLISTIK BOYZ LIVE TOUR 2020 'BBZ'"
3/14 (Sat.) Shizuoka City Culture Hall Large Hall
→Make-up show: 5/17 (Sun.) Open 17:30 / Start 18:00 Shizuoka City Culture Hall Large Hall
*You can have the same seat as marked on your ticket to the show on 3/14 (Sat.).

3/19 (Thu.) Nagoya Congress Center Century Hall
→Make-up show: 5/29 (Fri.) Open 18:30 / Start 19:00 Nagoya Congress Center Century Hall
*You can have the same seat as marked on your ticket to the show on 3/19 (Thu.).


"DOBERMAN INFINITY LIVE TOUR 2020 We are the one"
3/17 (Tue.) Aichi Prefectural Arts Theater Large Hall
→Make-up show: 7/2 (Thu.) Open 18:00 / Start 19:00 Aichi Prefectural Arts Theater Large Hall
*You can have the same seat as marked on your ticket to the show on 3/17 (Tue.).

▼About refund
Customers who have tickets to the designated shows and cannot attend the makeup shows can ask for a refund.
Please finish the refund procedure within the specified period using the following methods.
Furthermore, apart from the ticket fee, the commission fee charged by ticket agencies will also be refunded.
*Part of the commission fee cannot be refunded. For details, please refer to the refund page on the website of each ticket agency.
*Please be advised that you will not be able to get your refund for the tickets after the refund period.
*The refund process is different for electronic tickets and paper tickets, and different ticket agencies have different refund procedures.
*Please confirm the type of your tickets before applying for the refund.


【Refund Period】 *Different designated shows have different refund periods.
①3/24 (Tue.) ~ 3/29 (Sun.)
▼Designated Show
"E-girls PERFECT LIVE 2011→2020" (Fukuoka Show)

②3/30 (Mon.) ~ 4/19 (Sun.)
▼Designated Shows
"THE RAMPAGE LIVE TOUR 2020 'RMPG'" (Miyagi Show)
"E-girls PERFECT LIVE 2011→2020" (Saitama Show)
"BALLISTIK BOYZ LIVE TOUR 2020 'BBZ'" (Shizuoka Show & Aichi Show)
"DOBERMAN INFINITY LIVE TOUR 2020 We are the one" (Aichi Show)

【Refund Method】
The refund method will be different depending on how you issued and paid for your ticket. Please be sure to confirm the following details.

■Customers who purchased tickets from【LAWSON TICKET】
*Tickets purchased through the official advance ticket lottery (EXILE TRIBE FAMILY advance ticket lottery and others) are also included.
You can get your refund at any convenience store of the convenience store chain where you made the payment and got your tickets. Please bring your tickets to the store.
(Customers who made the payment and got the tickets at LAWSON need to get the refund at any LAWSON store. Customers who made the payment and got the tickets at MINISTOP need to get the refund at any MINISTOP store.)
You can get your refund at the nearest LAWSON store if you chose the delivery service.

Points to note when "getting your refund" in LAWSON/MINISTOP
*The starting time of the refund of tickets to these designated shows is "15:00".
*There may be many people come to get their refunds on the first day and last day of the refund period. Please make sure you have enough time.
*You cannot get your refund after the refund period.
*Many tickets go on sale between 10:00 a.m. and 12:00 a.m. on Saturdays and Sundays, so many people come on these days. Please come at some other time within the refund period.
*There is a limit on the amount of money you can get from the cash register between 21:00 and 06:00 on the next day (night & early morning) to prevent crime. Therefore, there may not be a sufficient sum of money right before and after as well as during this period. Please refrain from coming to get your refund during this period (night and early morning).

Click the following URL for details.
https://l-tike.com/oc/lt/haraimodoshi/

~Inquiries~ LAWSON TICKET 0570-000-777 (10:00 ~ 18:00)
*As part of measures to prevent the spread of the new type of coronavirus infection, LAWSON TICKET has asked employees to adopt staggered working hours. Therefore, the reception hours of the customer center have changed as follows. Please note the reception hours are subject to change during the designated period.
Reception Hours (after change)
0570-000-777 (11:00 ~ 18:00)
Designated Period
March 3, 2020 (Tue.) ~ March 22, 2020 (Sun.)

■Customers who purchased tickets from 【ticket board】
*Tickets purchased through the official advance ticket lottery (EXILE TRIBE FAMILY advance ticket lottery and others) are also included.
Emails about refund will be sent to applicants on the starting day of the refund period.
Please read the email carefully and then go on with the refund procedure.
(Please change the settings of your email box, so that you can receive the email from "info@tickebo.jp".)

*You do not need to ask for a refund if you want to attend the makeup show with your tickets. (You should get a refund first if you want to make a priority ticket application.)
*Those who want a refund need to login to "ticket board" via ID and password and then finish the refund procedure.
*Only the applicant is required to finish the refund procedure. No procedure is required for the companions.
*If you do not receive the email on the starting day of the refund period, please login to My Page on "ticket board" to finish the refund procedure.
*It may take you some time to get your refund after you finish the refund procedure.
*Electronic tickets to the make-up shows will be sent to you via email 3 days before the performance day.

~Inquiries~ ticket board Information Center 0570-027-023 (10:00 ~ 18:00)
*Please call 03-6630-0668 if you use PHS and IP phone.
*Please be advised that you may not get through when the line is busy.

■Customers who purchased tickets from 【Ticket PIA】
Please get your refund during the opening hours of each store within the refund period.
*The starting time of the refund of tickets to the designated shows is "10:00".

The refund procedure may differ depending on how you got your tickets.
After you confirm the details about how you got your ticket, please click the following URL to access the information page about refund procedure.
http://pia.jp/refund-guide/ (for both PC and mobile phone)

~Inquiries~ Ticket PIA Information 0570-02-9111 (10:00 ~ 18:00)

■Customers who purchased tickets from 【e+】
*The starting time of the refund of tickets to the designated shows is "10:00".
The refund process may differ depending on how you bought and paid for the tickets.
Please check the following chart for detailed information about the refund process.

<Chart to confirm the procedures for ticket refund due to the cancellation of the live show>
https://eplus.jp/refund1/
<Chart to confirm the procedures for ticket refund due to the postponement of the live show>
https://eplus.jp/refund2/
When answering the questions, please consider your own circumstances, and it can help you to find the appropriate method for refund.

~Inquiries~ e+ http://support.eplus.jp/

■Customers who purchased tickets from 【LINE TICKET】
*The starting time of the refund of tickets to the designated shows is "15:00".
We will send refund information from the "LINE Ticket Info" account.
The messages will be sent to customers with tickets of cancelled show (not purchasers) in order.
Customers who purchased ticket from LINE TICKET should not delete their LINE account whether their tickets have been issued or not.
*Customers who purchased tickets from LINE TICKET must follow "LINE ticket info" account.

~Inquiries~ LINE TICKET https://line.me/R/ti/p/%40lineticket_jp
Please click "Questions in Chat" at the bottom of the "LINE TICKET" talk screen and then make your inquiries.

■Customers who purchased tickets from【Yahoo! Ticket】
*The starting time of the refund of tickets to the designated shows is "15:00".
Please bring your tickets to the designated show to the convenience store that issued them during the refund period.
Please show your tickets after applying for refund at the cash register of the store.
Then you will get a refund for tickets.
For details, please check the email sent from "Yahoo! Ticket" to your registered email address.
~Inquiries~ Yahoo! Ticket Information Center https://info.y-tickets.jp/inquiry/input

■Customers who purchased tickets from【Rakuten Ticket】
*The starting time of the refund of tickets to the designated shows is "15:00".
The refund process may differ depending on how you bought and paid for the tickets.
Please click the following URL for detailed information about the refund process.

Refund Process https://ticket.rakuten.co.jp/change/
~Inquiries~ Rakuten Ticket https://ticket.faq.rakuten.ne.jp/

■Customers who purchased tickets from 【ticketbook】
Emails with the information about refund will be sent to applicants on the starting day of the refund period.
Please read the email carefully and then go on with the refund procedure.
(Please change the settings of your email box, so that you can receive the email from info@tickebo.jp.)

*You do not need to ask for a refund if you want to attend the makeup show with your tickets.
(You should get a refund first if you want to make a priority ticket application.)
*Those who want a refund need to login to "ticketbook" via ID and password and then finish the refund procedure.
*Only the applicant is required to finish the refund procedure. No procedure is required for the companions.
*If you do not receive the email on the starting day of the refund period, please login to My Page on "ticketbook" to finish the refund procedure.
*It may take you some time to get your refund after you finish the refund procedure.
*Electronic tickets to the make-up shows will be sent to you via email 3 days before the performance day.

~Inquiries~ ticketbook Customer Center 0570-009-098 (12:00 ~ 17:00 / Except Tuesday and Wednesday)
*Please be advised that you may not get through when the line is busy.

■Customers who purchased tickets from【GIP】
Please send tickets to the designated shows to GIP via acceptance-recorded mail.
*Please note that we will not be responsible for the loss of your mail, if you send tickets via ordinary mail.
Address: 6-15 Kasuga-cho, Aoba-ku, Sendai-shi, Miyagi, 980-0821「THE RAMPAGE 宮城公演 払戻 係」
Information you should provide in your mail:
①Address of the person applying for refund
②Name
③Phone number
④Number of returned tickets
GIP will send your refund via registered mail after confirming the details.
*Both the commission fee and the ticket fee (price per ticket × the number of tickets) will be refunded.
*Your refund will be sent one or two weeks after we receive your mail.
Please call the following number if you do not receive your refund within a month.
~Inquiries~ GIP 0570-200-027 (Weekdays 13:00 ~ 18:00)

■Customers who purchased tickets from【KYODO NISHI NIPPON】
Please contact KYODO NISHI NIPPON.
~Inquiries~ KYODO NISHI NIPPON 0570-09-2424 (Weekdays & Saturdays 11:00 ~ 17:00)

■Customers who purchased tickets from 【GET TICKET】
You will get your refund via bank account transfer from DISK GARAGE.
An email will be sent to your email address registered on GET TICKET.
~Inquiries~ DISK GARAGE inc. TEL: 050-5533- 0888 (Weekdays 12:00 ~ 19:00)

■Customers who purchased tickets from【SUNDAY FOLK PROMOTION】
▼Designated show "DOBERMAN INFINITY LIVE TOUR 2020 We are the one" (Aichi Show)
▼Designated show "BALLISTIK BOYZ LIVE TOUR 2020 'BBZ'" (Aichi Show)
Please send your tickets (with stubs) to the following address before April 19 (Sun.) via "simple registered mail".
Please write down "your name, address, phone number and the number & type of tickets" on the envelope. You can also write down the required information on a paper and send this paper and your tickets together.
<Address>
TI Bldg., 2-12-8, Higashisakura, Higashi-ku, Nagoya, 461-8522
SUNDAY FOLK PROMOTION 「(3/17 BALLISTIK BOYZ) or (3/19 DOBERMAN INFINITY) 払戻し」係
*You refund will be sent via "registered mail" as soon as preparations have been made.
*You refund will be sent to the person and address you left during registration when you made the purchase.
*Please note that we will not be responsible for the loss of your mail if you send tickets via other methods.
*Please call the following number if you do not get your refund by late April.
~Inquiries~ SUNDAY FOLK PROMOTION 052-320-9100 (12:00 ~ 18:00)

▼Designated Show "BALLISTIK BOYZ LIVE TOUR 2020 'BBZ'" (Shizuoka Show)
Please send your tickets (with stubs) to the following address before April 19 (Sun.) via "simple registered mail".
Please write down "your name, address, phone number and the number & type of tickets" on the envelope.
You can also write down the required information on a paper and send this paper and your tickets together.
<Address>
Azuma building 5F, 2-3 Izumi-cho, Suruga-ku, Shizuoka-shi, 422-8066
SUNDAY FOLK PROMOTION SHIZUOKA
「BALLISTIK BOYZ 静岡市民文化会館 公演 払戻し」係
*Please be sure to write down the abovementioned required information and send this information and your tickets together.
*You refund will be sent via "registered mail" as soon as preparations have been made.
*You refund will be sent to the person and address you left during registration when you made the purchase.
*Please note that we will not be responsible for the loss of your mail if you send tickets via other methods.
*Please call the following number if you do not get your refund by late May.
~Inquiries~ SUNDAY FOLK PROMOTION SHIZUOKA 054-284-9999 (Mondays ~ Saturdays 10:00 ~ 18:00)

~Inquiries on things other than ticket refund ~
Please contact the organizer printed on your tickets.

■Customers who applied for【Child Room】
Please bring tickets to LAWSON or MINISTOP store where you purchased your tickets to finish your refund procedure.
Click the following URL for details
https://l-tike.com/oc/lt/haraimodoshi/
Inquiries: LAWSON TICKET 0570-000-777 (10:00 ~ 18:00)

"THE RAMPAGE LIVE TOUR 2020 'RMPG'"
Make-up Show: 8/28 (Fri.) Sekisui Heim Super Arena in Miyagi & 8/29 (Sat.) Sekisui Heim Super Arena in Miyagi

▼Schedule of the priority ticket applications
4/17 (Fri.) 15:00 ~ 4/20 (Mon.) 23:00
◎If you do not get a refund for the tickets you have, you will not get tickets in the priority ticket applications.
◎The following applications are invalid.
・Get refund for tickets to the show on 3/14 (Sat.) → Make a the priority ticket application to the show on 8/28 (Fri.)
・Get refund for tickets to the show on 3/15 (Sun.) → Make a the priority ticket application to the show on 8/29 (Sat.)
◎The number of tickets you can apply for shall not exceed the number of tickets you purchased.
Example: A customer who got refund for "3 tickets" can apply for "1 ticket", "2 tickets" or "3 tickets". Your application will become invalid if the number of tickets you apply for exceeds that limit.

■Customers who purchased tickets from【ticket board / LAWSON TICKET】
*Tickets purchased through the official advance ticket lottery (EXILE TRIBE FAMILY advance ticket lottery and others) are also included.
Please check details on the following site.
https://l-tike.com/therampage20yuusen2/top.html
The 16 digits on the top right of the ticket will be needed for the "Priority Ticket Application", so please handle your tickets with care.

■Customers who purchased tickets from【Ticket PIA】
Details will be published on the following page.
https://w.pia.jp/s/rampage20t-of/

■Customers who purchased tickets from 【e+】
Purchasers will be informed of the details at a later date.

■Customers who purchased tickets from 【LINE TICKET】
Purchasers will be informed of the details at a later date.

■Customers who purchased tickets from 【Yahoo! Ticket】
Details will be published on Yahoo! Ticket.

■Customers who purchased tickets from【GIP】
Purchasers will be informed of the details at a later date.

■Customers who purchased tickets from 【ticketbook】
Purchasers will be informed of the details at a later date.

"E-girls PERFECT LIVE 2011→2020"
Make-up Show: 4/14 (Tue.) MARINEMESSE FUKUOKA & 4/15 (Wed.) MARINEMESSE FUKUOKA

▼Schedule of the priority ticket applications
3/26 (Thu.) 15:00 ~ 3/29 (Sun.) 23:00
◎If you do not get a refund for the tickets you have, you will not get tickets in the priority ticket applications.
◎The following applications are invalid.
・Get refund for tickets to the show on 3/14 (Sat.) → Make a the priority ticket application to the show on 4/14 (Tue.)
・Get refund for tickets to the show on 3/15 (Sun.) → Make a the priority ticket application to the show on 4/15 (Wed.)
◎The number of tickets you can apply for shall not exceed the number of tickets you purchased.
Example: A customer who got refund for "3 tickets" can apply for "1 ticket", "2 tickets" or "3 tickets". Your application will become invalid if the number of tickets you apply for exceeds that limit.

■Customers who purchased tickets from【ticket board / LAWSON TICKET】
*Tickets purchased through the official advance ticket lottery (EXILE TRIBE FAMILY advance ticket lottery and others) are also included.
Please check details on the following site.
https://l-tike.com/e-girls20yuusen/top.html
The 16 digits on the top right of the ticket will be needed for the "Priority Ticket Application", so please handle your tickets with care.

■Customers who purchased tickets from【Ticket PIA】
Details will be published on the following page.
https://w.pia.jp/s/e-girls20mmf/

■Customers who purchased tickets from 【e+】
Purchasers will be informed of the details at a later date.

■Customers who purchased tickets from 【LINE TICKET】
Purchasers will be informed of the details at a later date.

■Customers who purchased tickets from 【Yahoo! Ticket】
Details will be published on Yahoo! Ticket.

■Customers who purchased tickets from【KYODO NISHI NIPPON】
Purchasers will be informed of the details at a later date.

■Customers who purchased tickets from【ticketbook】
Purchasers will be informed of the details at a later date.




≫ Information about the LDH PERFECT YEAR 2020 shows scheduled to be held on and after 3/12 (Thu.) (updated on 3/6)≪
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